Integrated Messaging Management via Hosted Delivery

Calling it the IT industry’s “next sea change,” Microsoft’s Bill Gates has predicted that managed services are the wave of the future. He recognizes that as more companies offer online services for everything from word processing to storing photos, there will be less demand for the traditional installed software model.

IntelliReach has applied this managed service approach to messaging management with mx2020™, a fully integrated email management service.

mx2020 is a revolutionary new solution available as a hosted service through IntelliReach’s channel of Managed Service Providers. It is completely integrated, providing archiving, compliance, electronic discovery, spam/virus filtering and secure messaging in a single policy-based system.

Advantages Over In-House Solutions

With a managed service, organizations see numerous reliability, availability and scalability advantages over in-house solutions and benefit from a managed service provider’s expertise and economies of scale. IntelliReach’s mx2020 service eliminates the capital expense and considerable overhead of maintaining and managing in-house messaging management solutions, allowing precious IT resources to be deployed to other business-critical projects.

Reduce Costs and Lower Total Cost of Ownership

With mx2020 as a managed service, organizations reduce total cost of ownership by as much as half over in-house solutions and point product approaches.

Organizations can reduce costs in both the acquisition and ongoing administration of the messaging environment—due to suite pricing from one vendor, the reduced need for in-house software, hardware and services and the decreased resources required to manage the messaging environment.

Simplify IT Management

mx2020 reduces the complexity of the messaging environment by leveraging the expertise and resources of a managed service provider and by managing messages across all applications—filtering, secure messaging, reporting, administration, compliance, discovery and archiving. This results in the following:

• Higher quality of service and reliability
• Decreased IT infrastructure (hardware and software) to manage
• Integrated messaging management: one product road map, one support line, one managed service provider

Mitigate Risk

Integrated messaging management from a trusted managed service provider enables organizations to mitigate risk:

• Ensure continuous uptime with minimal in-house resources
• Prevent harassment/discrimination suits
• Ensure compliance with industry regulations
• Avoid costly fines and jail terms
• Protect the company’s brand name and prevent bad publicity
• Safeguard confidential information and protect privacy

mx2020 from a managed service provider reduces an organization’s costs, complexity and risk.